Privacy Policy

Last updated: December 21, 2025

At Eleflant, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered travel planning service.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Email address
  • Name (if provided)
  • Travel preferences and interests
  • Saved itineraries and destinations

Usage Information

We automatically collect certain information when you use our service:

  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and features used
  • Time spent on the platform

How We Use Your Information

We use the information we collect to:

  • Generate personalized travel itineraries
  • Improve our AI recommendations based on your preferences
  • Provide customer support
  • Send service-related communications
  • Analyze usage patterns to improve our service
  • Protect against fraud and unauthorized access

AI and Your Data

Our AI-powered travel planning uses your preferences to create personalized recommendations. Here's how we handle your data in this context:

  • Your travel preferences are processed to generate itineraries tailored to you
  • We do not sell your personal travel data to third parties
  • Aggregated, anonymized data may be used to improve our AI models
  • You can delete your data and preferences at any time

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our platform (hosting, analytics)
  • Legal authorities when required by law or to protect our rights
  • Business transfers in the event of a merger, acquisition, or sale

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

Cookies

We use cookies and similar technologies to provide and improve our service, analyze usage, and personalize your experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

hello@eleflant.com