Terms of Service

Last updated: December 21, 2025

Welcome to Eleflant. These Terms of Service ("Terms") govern your use of our website and AI-powered travel planning service. By accessing or using Eleflant, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our service, you confirm that you are at least 16 years old and agree to comply with these Terms. If you do not agree to these Terms, please do not use our service.

2. Description of Service

Eleflant provides an AI-powered travel planning platform that helps users create personalized travel itineraries. Our service includes:

  • AI-generated travel itineraries based on your preferences
  • Destination recommendations and hidden gems discovery
  • Route optimization and scheduling
  • Budget tracking and planning tools

3. User Accounts

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Scrape, crawl, or use automated means to access the service without permission
  • Reverse engineer or attempt to extract source code
  • Use the service to compete with Eleflant
  • Share your account with others or create multiple accounts

5. AI-Generated Content

Our service uses artificial intelligence to generate travel recommendations. You acknowledge that:

  • AI-generated itineraries are suggestions and should be verified before travel
  • Information about venues, hours, prices, and availability may change
  • We do not guarantee the accuracy of third-party information
  • You are responsible for confirming reservations and travel arrangements
  • Local conditions, safety, and regulations should be independently verified

6. Intellectual Property

The Eleflant service, including its design, features, and content, is protected by intellectual property laws. You retain ownership of content you create, but grant us a license to use it to provide and improve our service.

You may use itineraries generated for your personal, non-commercial travel planning. Republishing or selling generated content without permission is prohibited.

7. Fees and Payment

Some features may require payment. If you purchase a subscription or paid feature, you agree to pay all applicable fees. Prices are subject to change with notice. Refunds are handled according to our refund policy.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Merchantability and fitness for a particular purpose
  • Accuracy or reliability of AI-generated content
  • Uninterrupted or error-free service
  • Security of your data (though we take reasonable precautions)

9. Limitation of Liability

To the maximum extent permitted by law, Eleflant shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Eleflant and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may also delete your account at any time. Upon termination, your right to use the service ceases immediately.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the service. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved in the courts of the Netherlands, though we encourage reaching out to resolve issues amicably first.

14. Contact

If you have questions about these Terms, please contact us:

hello@eleflant.com